COVID-19 UPDATE: Campus Will Be Open for Spring Semester. Read More

COVID-19 Information

Coronavirus Disease (COVID-19) Information

Face coverings are required in all CEI buildings.

Stay home when you don’t feel well. Monitor yourself for the symptoms of COVID-19, which can range from mild to severe, appear 2 to 14 days after exposure to the virus, and include the following:

  • Fever or chills - Please take you temperature every day before you come to campus and stay home if it is 100.4 F or above.

  • Cough, shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea, vomiting, or diarrhea

 

Face coverings are required in all CEI buildings at all times and in outdoor campus spaces where 6 feet of physical distancing can not be maintained.  CEI students will be given with a free CEI buff, while supplies last, if they visit Student Affairs in Building 3. Reusable, cloth face coverings are also available for purchase in the CEI Bookstore in Building 3.

The College has a Face Covering Procedure for Students and the Public. Students who do not wear a face covering in a CEI building and do not put one on when asked to by a CEI employee will be asked to leave the building. Additional information can be found in the procedure.

 

We ask that all members of the campus community practice physical distancing and maintain at least six feet of distance between one another at all times. Signs reminding the campus community to maintain this physical distancing have been placed around camps.

 

We ask that all members of the campus community wash your hands frequently and thoroughly with soap and water and use an alcohol-based hand sanitizer when hand washing is not possible. We also ask that everyone use the hand sanitizer stations that have been placed outside of classrooms as they enter a classroom.

 

All CEI buildings are thoroughly cleaned daily by CEI Custodial staff with EPA-approved products. Common areas containing high-touch surfaces are cleaned more frequently throughout the day. Additionally, plexiglas barriers have been installed in high-frequency visitor areas around campus.

CEI Course Modes

We are offering roughly one-third of our General Education courses via face-to-face instruction on campus with physical distancing measures in place this fall semester.  The remaining two-thirds or so of our General Education courses are available online via Blackboard and Zoom.

We are offering roughly two-thirds of our Business & Technology courses via face-to-face instruction on campus with physical distancing and other protective measures in place this fall. The remaining one-third or so of our Business & Technology courses are available online via Blackboard and Zoom.

Additional personal protective equipment (PPE) will be necessary in order for Health Professions students to be able to fully interact during certain labs on campus and complete their program requirements this fall. The majority of our Health Professions courses will be available online via Blackboard and Zoom.

We are currently offering the majority of our Trades & Industry courses via face-to-face instruction on campus with physical distancing and other protective measures in place this fall. 

Workforce Training & Continuing Education (WTCE) is pleased to offer a range of courses in-person and online throughout the spring. Check the latest offerings here for availability and modality as new courses are regularly added!

CEI Student Services

CEI Admissions, Recruitment & Advising is open open 8:00am to 5:00pm, Monday through Friday.

We process all new applications and admit new students to the college, face-to-face, virtually, or over the phone. This includes helping students understand the admission process, identifying needed items for admission, as well as where to find them, or how to complete them. We also assist the new student with onboarding to the college, which includes accessing all the needed CEI computer accounts and planning and registering for classes (virtual new student orientation). We also work with current students to advise them and ensure they are on track to graduate on time.

We are practicing physical distancing, by wearing face coverings at all times and keeping a six-foot distance whenever we meet with students.

We are available to schedule appointments in person, over the phone, Zoom, or Microsoft teams.

Campus tours will be given to groups of 10 or fewer. Face coverings will be required to be worn during the entire campus tour. Physical distancing will maintained whenever possible.

CEI Bookstore FAQs

  • What do I do if I need a book?  
    To better serve you, please have your schedule ready. You can obtain a printout at Student Affairs or have it on your smart phone. A Bookstore employee will have a booklist to help you prepare as well.
  • Why are the lines so long? 
    Due to half occupancy requirements, we can only serve seven (7) individuals at a time. This includes all guests.
  • Why is there tape on the floor? 
    Due to the constant increase of viral load in the community, we must adhere to physical distancing. The tape marks on the floor serve as a reminder to stay a safe distance apart.
  • How do I pick up my online order?  
    Please have your name and order number ready. A staff member will bring the order to the door and hand it to staff in the hallway who will hand it to you.
    Please note: Our online order system can take up to two hours before an order appears in our queue. Orders are then picked by staff from textbooks on our sales floor and processed. 
  • Where can I go to learn more about curbside pickup
    https://youtu.be/tZ88JFv99UU 
  • If you are out of a book I need, when can I expect to receive it?
    We will do our best to make certain you are apprised of text arrivals. You are welcome to prepay for a special order, or see if it can be ordered through http://ceibookstore.com where it will be fulfilled by one of our sister stores. Anything we run out of we will overnight at our expense. 
  • What do I do if my instructor changed the required book?  
    We will honor changes made by instructors and refund your materials provided they are in the same condition as when they were purchased. Any exceptions will be on a case-by-case basis.
  • What are you doing to ensure student safety?
    Adhere to occupancy limits which are based on store square footage. 
    • Sanitize all hard surfaces every two hours.
    • Wipe down the cash wrap after every customer.  
    • Increased airflow to ensure a positive pressure differential.
    • All materials coming in are quarantined for 24 hours.
    • All staff are required to document their health to ensure they do not bring the virus with them.
    • Provide curbside pickup (contactless delivery) and fulfill orders in a disinfected environment.
    • Provide extra masks (including children’s sizes) and hand sanitizer for customer use.
  • What are my options if I am unable to come to the bookstore during business hours?
    Http://ceibookstore.com is your best option for order fulfillment. We allow family members to pick up orders for you. We are open 8:00am to 5:00pm, Monday through Friday.

CEI's Cashier Window is open 8:30am to 4:30pm, Monday through Friday.

Plexiglass has been installed at the window and there are markings on the floor to help ensure 6-feet of physical distancing between CEI community members.

Students can also pay online by following these instructions.

CEI's Center for New Directions (CND) has a list of community resources available. If you are in need of assistance and are wondering who can help, CND can help you get connected! 

The Falcon Food Pantry is open and available for students, faculty, and staff.  The Food Pantry also has household and hygiene items available. Please contact CND in Building 5, room 591 or call 208-535-5363 to access the food pantry. 

CND continues to offer a variety of services, including:

  • Study skills workshops 
  • Referrals to community resources
  • Academic counseling for special populations
  • Career exploration, resume and interviewing help
  • Scholarships for single parents and students in a non-traditional career field, and
  • Childcare grants (must meet eligibility).


You can access any of our services or get connected to a CND counselor by calling our main number, 208-535-5363. We are open 8:00am to 5:00pm, Monday through Friday.

We are wearing face coverings at all times and practicing physical distancing by keeping a six-foot distance whenever we meet with students. 
Appointments are available in person, via telephone, or online via Zoom. 

College & Career Readiness (CCR), helps students earn their GEDs or prepare for college courses. We also teach English as a Second Language classes.

The College and Career Readiness Center is open Monday through Thursday, 8:00am to 9:00pm. On Fridays, we are open from 8:00am to 3:00pm for general questions and information.

We have an orientation on Monday mornings at 8:15am and Tuesdays at 5:30pm for new students. This lasts 20 minutes. New students will then be scheduled for a free pre-test to be placed in the appropriate classes.

We are practicing physical distancing, so our classes are smaller, and we are taking all precautions with wearing face coverings and regular cleaning.

The computer labs in rooms 516 and 518 of Building 5 are reserved for student use during the following times while CEI’s library is being utilized as a classroom this spring:

  • Monday: 7:30am to 9:00am
  • Wednesday: 7:30am to 10:00am
  • Thursday: 7:30am to11:30am

WiFi is also available throughout the parking lot of Building 5.

Hailey Holland provides short-term mental health counseling services to students who request it, via video conferencing or face-to-face, upon availability.

You can learn more at our Counseling Center website or by calling the counseling center at 208-535-5622. You can also request a therapy appointment via the link titled, “Request Therapy Appointment” on our Counseling Center website. These services are offered free of charge to any credit student.

Catered Your Way is open from 8:00 AM to 1:00 PM Monday through Friday and is offering “grab and go” meals as well as made to order grill items with single use dishware and utensils. The CEI cafeteria is being used as a classroom, so room 329 is available for students to dine in 7:30am to 2:30pm, Monday through Friday.

PDF of Falcon Cafe Menu March 1st - 5th

PDF of Falcon Cafe Spring 2021 Grill Menu

If you are a student who may be dealing with a disability, the Disability Resource Center is available to help establish accommodations. Whether you are renewing existing accommodations or you need to set up an intake interview, staff are available to meet with you virtually or in person. Please reach out to Disability Resources at 208-535-5462 or disability.resources@cei.edu.

We are open 8:00am to 5:00pm, Monday through Friday. We are practicing physical distancing, by keeping a six-foot distance whenever we meet with students, and are also requiring everyone to wear face coverings at all times.

The Early College Programs office is open 8:00am to 5:00pm, Monday through Friday. Admissions, Registration and Advanced Opportunities information can be found online at http://www.cei.edu/high-school

Dual Credit courses will continue within the schedule happening at the high school where the class is held. Concurrent Enrollment courses held on the CEI campus and through CEI online are continuing per campus schedules.

Students should contact their course instructor if they have questions about their class. Students and parents can contact the Early College Programs office for general questions or to request an advising appointment by calling 208-535-5309 or emailing
ecp@cei.edu

The CEI Financial Aid Office is open 8:00am to 5:00pm, Monday through Friday and offers services both face-to-face and virtually, where possible. We are practicing physical distancing, by wearing face coverings at all times and keeping a six-foot distance whenever we meet with students.

CARES Emergency Funds have been exhausted as of November 16, 2020.

It is not too late to complete the FAFSA for spring 2021! Log into https://studentaid.gov and use your 2018 income to complete the form.

Work Study jobs are posted and available for students to review here.

Due to COVID-19 precautions and physical distancing requirements, classes will continue to be held in the CEI library. If the whiteboard sign with the word STOP is up outside the library, please do not enter as classes are in session and should not be disruppted. We appreciate your patience and understanding in helping keep in-persoon classes running on campus.

The CEI library will be open the following hours during the Spring 2021 Semester:

  • Monday: 9:00am to 8:00pm
  • Tuesday: 7:30am to 8:00pm
  • Wednesday: 10:00am to 8:00pm
  • Thursday: 11:30am to 8:00pm
  • Friday: 7:30am to 4:30pm


As was the case in the fall, the computer labs in rooms 516 and 518 will be reserved for student use during the times the library is closed:

  • Monday: 7:30am to 9:00am
  • Wednesday: 7:30am to 10:00am
  • Thursday: 7:30am to 11:30am


The small study room in the library is available only as an individual study room, and the conference room is  available for groups of up to four people. While the library is open, the tables used for classes can be used for study, so there are still plenty of individual study spaces available.

Student Clubs and Advisors

We recommend that clubs meet through Microsoft Teams (free to all CEI students, staff and faculty), both for virtual meetings or face-to-face meetings that can allow Microsoft Teams participants to be present in a virtual setting alongside a face-to-face group. If a club does not have a laptop or access to a laptop, please contact Dean Mike Walker.

Students may meet face-to-face as clubs but the requirements if the following requirements are met:

  1. Your club advisor must be present at your meeting in order for your club to meet on campus.
  2. No food may be consumed at your meeting on campus.
  3. Everyone must maintain at least six feet of social/physical distancing.
  4. Everyone must wear face coverings/masks.
  5. You may book rooms through Student Life by emailing Connor Sorensen or calling 208-535-5422. Try to book the Student Senate room, which has space for up to eight, physically distanced people and is webcam capable (work with Student Life to arrange for a Laptop) or the cafeteria or another similar, large space. While the weather is nice, we also encourage clubs that want to meet face-to-face to try meeting outside on the quad or other areas, while still practicing physical distancing and wearing face coverings/masks.
  6. Try to incorporate Microsoft Teams in your face-to-face meetings, when possible/reasonable, to encourage participation from students who may be physically distancing. If this is not possible, it is understood. Student Affairs and Student Life will try to help accommodate this.

Questions can be addressed to either Interim Associate Dean Hailey Mack (Hailey.Mack@cei.edu) or Dean Mike Walker (Michael.Walker@cei.edu)

The Office of the Registrar is open 8:00am to 5:00pm, Monday through Friday. We are practicing physical distancing, by wearing face coverings and keeping a six-foot distance whenever we meet with students. We are available to schedule appointments in person, over the phone, as well as via Zoom, or Microsoft Teams.

If you need any help with forms or exceptions for registration, please visit our office, inside Student Affairs in Building 3. We process district and state residency forms, evaluate transcripts and CPL material, and process general petitions and transfer equivalency petitions. We also ensure FERPA compliance, release CEI transcripts, and process 10th Day attendance, midterm and final grades, and graduation each term. Additionally, we plan graduation and can assist with graduation-related questions.

We will continue to work closely with other departments when student issues arise.

CEI offers students a variety of services virtually and face-to-face, including:

Call us with any questions at 208-524-3000 (option 4 or whichever option you need). Also, you can always email Student.Concern@cei.edu. We are practicing physical distancing by keeping a six-foot distance whenever we meet with students. We are also wearing face coverings at all times.

Students with complaints or concerns can always email Student.Concern@cei.edu and 208-524-3000 (Option 4). Concerns for the Dean may be addressed directly to the Dean at Michael.Walker@cei.edu.

The Testing Center is open to administer exams this semester during the following hours:

  • Monday: 8:00am to 8:00pm
  • Tuesday: 8:00am to 8:00pm
  • Wednesday: 8:00am to 5:00pm
  • Thursday: 8:00am to 5:00pm
  • Friday: 8:00am to 8:00pm
  • Saturday: 9:00am to 3:00pm


Appointments are required for all exams. Students can register online for exams by following the link to the Testing Center in Blackboard, by visiting Testing Center’s webpage, or by going directly to https://www.registerblast.com/cei/Exam/List.
 

The Testing Center can administer a range of exams, including select CEI academic exams: 

  • Pearson VUE exams occur Tuesday, Wednesday, Thursday and Saturday during normal operating hours.
  • PSI exams occur Monday and Friday during normal operating hours.
  • All other exams, IBOL, non-CEI academic exams, CLEP, DSST, ALEKS, and ACCUPLACER are available during operating hours


Please note that students are required to wear a face covering at all times in the Testing Center.  We are cleaning and sanitizing stations after each use, and proctors are asked to physically interact with a station as little as possible

The CEI Tutoring Center is here for you. We offer one-on-one tutoring sessions, both face-to-face and online.

Due to the Covid-19 pandemic, appointments are required. You can make an appointment via https://app.acuityscheduling.com/schedule.php?owner=19083533 or by visiting the Tutoring Center webpage.

Our spring hours are:

  • The Writing Lab:
    • Monday and Wednesday 10:00am to 8:00pm
    • Tuesday and Thursday 9:00am to 8:00pm
    • Friday: 9:00am to 5:00pm
  • The Math and Science Lab:
    • Monday through Thursday, 9:00am to 8:00pm
    • Friday: 9:00am to 5:00pm
       

Coming Soon: TEAS prep classes and ALEKS prep classes!


Questions? Need more support or other times? Email us at tutoringcenter@cei.edu or Julie.kaufman@cei.edu

College of Eastern Idaho, 208.524.3000, 1600 S 25th E, Idaho Falls, ID 83404

Student Right To Know

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